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Warranty Policy

1-Year Manufacturer Limited Warranty

KraftGeek stands behind our products and offer a 1-Year manufacturer limited warranty on all purchases from KraftGeek.com If you believe your item has a manufacturing defect, please contact our customer support team and request to open a warranty claim for your item.

At KraftGeek, we take pride in the quality and durability of our products. We believe in providing you with the best experience possible, which is why we offer a 1-Year Manufacturer Limited Warranty on all KraftGeek products. This warranty is our commitment to ensuring your satisfaction.

Under this warranty, we guarantee that our products will be free from defects in materials and workmanship for a period of one year from the date of purchase. Should any issues arise during this time, we will gladly replace or refund the product at no additional cost to you.

How it Works

To make a warranty claim, simply reach out to our customer support team with your proof of purchase and a detailed description of the issue. Our dedicated team will guide you through the process and will provide one of the following solutions:

  • If we determine that your item should be replaced, we will provide you with a replacement of the original item. 
  • If the item is no longer available, KraftGeek may, in its discretion allow a refund equal to the selling price of the original item.
  • If we determine that the damage is not caused by a manufacturing defect, then we will notify you.

Conditions and Exclusions

The 1-Year Manufacturer Limited Warranty is available only to the person who purchased the product.  An order number and proof of purchase will be requested to verify your order.

We value your satisfaction and want to ensure that you have a positive experience with us. Thank you for choosing KraftGeek. We look forward to serving you and exceeding your expectations for years to come!